Returns & Exchanges
Express Exchanges
FREE SHIPPING ON ALL DOMESTIC EXCHANGE ORDERS*
Since many of our items sell out very fast, we offer express exchanges to ensure we still have your item and size in stock. Simply place a new order for the item you need to exchange and we'll waive the shipping fee.
EXCHANGE VIA PHONE
EXCHANGE VIA WEBSITE
Contact Customer Care:
(855) NASTY-GAL or (213) 444-6883 (international) M-F 9:00AM – 5:00PM PST and S&S 9:30AM - 5:00PM PST
*free shipping on new exchange orders is eligible for orders shipped USPS priority mail within the United States, exchanges can be made within 30 days of receipt. Offer not available for international orders.
Since many of our items sell out very fast, we offer express exchanges to ensure we still have your item and size in stock. Simply place a new order for the item you need to exchange and we'll waive the shipping fee.
EXCHANGE VIA PHONE
- Contact Customer Care
- Please reference your order number and item that you will be returning
- We will place a new order with free shipping for the item you need exchanged
EXCHANGE VIA WEBSITE
- Place a new order online
- Contact Customer Care
- Please reference your old and new order number
- Customer Care will waive the shipping fee on your new order
Contact Customer Care:
(855) NASTY-GAL or (213) 444-6883 (international) M-F 9:00AM – 5:00PM PST and S&S 9:30AM - 5:00PM PST
*free shipping on new exchange orders is eligible for orders shipped USPS priority mail within the United States, exchanges can be made within 30 days of receipt. Offer not available for international orders.