Please follow the instructions on the return form included in your package. You must return your items to the address below within 30 days from the day you got your package. Include your order # on the outside of the package. You'll get your refund in the original form of payment. Unfortunately we cannot refund duties, taxes and shipping charges.
Nasty Gal ReturnsAll returned items must be unworn, unwashed merchandise with the tags attached. Items that do not meet these criteria or are non-returnable, will be not be processed.
Order # _________
700 Omega Parkway, Suite 300
Shepherdsville, KY 40165
Once we have received your package, your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.