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Customer Service

Payments & Promotions

Can’t use your discount code? Here’s maybe why:


The code expired (we have limited-time offers)


You can only use one code at a time.


Double check your delivery--some codes only work with specific delivery options.


Check for typos.

We accept the following payment cards: Visa, Visa Debit, MasterCard, Maestro, Electron and American Express. We also accept PayPal, Giftcards and prepaid debit cards.


Please note: All payments must be made online when placing your order. We do not have the ability to place an order on your behalf. When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorisation to take payment from your account.

Enter your code into the “Redeem Gift Voucher” box at the checkout page. The remaining balance will stay on your gift card.

If you receive an error message, make sure you’ve entered the correct details--and make sure to contact your bank first! If you’re still having issues, please contact us and include the following:

What operating system you use (ex. Windows, Mac)

What internet browser you used

What payment method you used

A description of the problem and what time the problem occurred.

If you receive an error message, please include it in your message.

If your credit or debit card was declined, call your bank for more info. If you used PayPal, please contact PayPal directly.