Order Tracking & Status
Tracking Your Order
Once you’ve received your dispatch email you can check the status of your order anytime. Here’s how: click on 'My Account' and simply place your order number into the ‘Track my order’ box.
Changing or Cancelling Your Order
Unfortunately, once you've placed your order, our warehouse team will have already started processing it (we’re fast)! So we would be unable to make any changes. Find out more info on our cancellation policy here.
You may email us here Please reference your previous order number.
Returning Your OrderNasty Gal Republic of Ireland returns are free and easy when made via your local Parcel Connect store. Follow the steps below:
1. Click here to generate and print off your returns label and to find your nearest store.
2. Re-pack the item in its original packaging with labels and tags still attached.
3. Securely attach the Parcel Connect label to your parcel covering the original delivery label.
4. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. Keep your certificate of postage safe as you will need this as your proof of return.
Alternatively, you can simply return your items to the following address within 28 days starting from the day you receive your order. Please note free returns are only available via the Parcel Connect Store link above. Returns sent using any other method are at the customers own cost and liability. Remember to add your order number, you won't receive a refund without it – you’ll find this in the Order History section on the My Account page.
Nasty Gal Returns
c/o Fastway Ireland Hub,
Unit 20 Botley Lane,
Download the returns label here.
Here's the fine print. You’ve got 14 days starting from the day you receive your order. All original tags must be attached. For hygiene reasons, pierced jewelry is non-refundable, and we ask that you try on swimwear and lingerie over your own underwear and keep the seal intact or else we can’t accept them back.