Customer Care

About Us

Customer Care

***Response time delays***

Our Customer Service team are really busy at the moment so may take longer than normal to get back to you. This could be up to 8-10 hours for Facebook, Twitter and WhatsApp, but we do have a normal response time on email of up to 24 hours. If your order is related to shipping, we are aware of some delays with the carriers which may be affecting your delivery. You can keep up to date with the status of your order using the tracking link you will have received in your dispatch email. Hold tight though we’re working really hard to get to you as quick as we can. Nasty Gal XOXO

About Us


We exist for the “girl in progress”. Badass to the core, ever-evolving and growing, striving to be better every. damn. day. Flaws encouraged.


Nasty Gal started in a tiny San Francisco apartment stacked with killer vintage, a single laptop and an eBay account. Thirteen years later, we’ve outgrown that apartment, moved to LA, and today we’re bigger and better than ever. We now carry new clothing, shoes and accessories under our own label–all for gals who know how to own it, and have the confidence to just be themselves.


dresses