Refunds can take up to 28 days —that includes the time it takes for your package to be delivered to us and processed.
When we’ve received your return, we’ll refund you as soon as we’re done with quality checks.
Your funds should appear within 3-5 business days.
FYI--the items returned need to be new with labels attached and back in the original packaging. We can’t refund your order if it doesn’t comply with our returns policy above.
If you paid with a gift card or store credit, your refund will be credited back to your Nasty Gal account.
And don’t worry--we’ll be keeping you updated every step of the way. If you’ve waited for more than 2 weeks, please let us know using the 'contact us” tab.